Our Story
A Family Dream That Became a Community Legacy
Absolute Best Appliance began in 1999 when Danny and Annamarie Felts made a life-changing decision: to build a business rooted in family, community, integrity, and service.
Danny was working as a GE appliance technician, often on weekends, evenings, and holidays. The long hours meant missing family moments. Annamarie also worked full-time, juggling work and raising children.
They wanted something better for their family and their community.
So they took the leap, and Absolute Best Appliance was born.
history
The Early Days
Like many great family businesses, Absolute Best Appliance began small. In those early days, Danny handled every service call himself, driving from home to home, fixing appliances with the same care and honesty he’d want for his own family. While he was on the road, Annamarie managed the office from their home, taking calls, scheduling appointments, and keeping the business running smoothly.
Their house became the company headquarters, and their commitment to hard work and doing things the right way guided every decision. Customers felt that difference immediately. Families in Clarksville appreciated having a technician who showed up on time, explained the issue clearly, and treated their home with respect, and they noticed the warmth and sincerity in every interaction.
Those early experiences created the foundation for what Absolute Best Appliance would become: a trusted local company built on reliability, genuine care, and service you can feel good about inviting into your home.
our story
Growing With Purpose
In 2008, their son Jesse joined the business, contributing to expansion before eventually launching his own appliance repair company in Florida.
In 2009, their son-in-law JT Ferrell joined the team while completing his studies at Austin Peay State University. After earning his law degree, he chose to stay with ABA, becoming co-owner and helping lead the next chapter of growth.
In 2016, ABA moved from a home office to a professional storefront, one of the most important milestones in the company’s history.
Our Story
2025: A Beginning of a New Chapter
In 2025, Absolute Best Appliance began a strategic restructuring aimed at:
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Strengthening the customer experience
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Improving technician training and onboarding
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Enhancing scheduling systems
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Expanding service coverage
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Preparing ABA for multi-city expansion
The goal is still the same; to bring the Absolute Best experience to more families, more communities, and more cities across Tennessee and Southern Kentucky.
This restructuring reflects the same values that started ABA in 1999, just scaled for a bigger, brighter future.
our vision
Same Values. New Vision.
Throughout every chapter, from a single truck to an award-winning service team, our core values have remained unchanged:
Family
Faith
Community
Integrity
Commitment to Our Customers
Today, ABA is not just a repair company. It’s a trusted neighbor, a community partner, and a legacy built on doing what’s right.
We’re Honored to Serve You
25+ years later, we’re still here, proudly serving Clarksville, Fort Campbell, Southern Kentucky, and surrounding counties. We remain committed to providing the Absolute Best: service, workmanship, professionalism, and care.
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Ready to Experience the Absolute Best?
Whether you need refrigerator repair, washer repair, oven repair, dishwasher repair, or dryer repair, our team is here and ready to help.
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